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Account Setup

A concise guide to signing up for your Jeeva account using email or Google

Updated over 7 months ago

If you're new to our platform:

  • Sign Up: As a first-time user, you have two options: you can either sign up using your Gmail account or by setting up your own credentials. Upon registration, you'll receive a verification code to confirm your email address.

If you're already a member:

  • Sign In: Simply log in using the email address associated with your account.

If you're unsure about the email address linked to your account:

  • Retrieve Email Address: If you can't recall the email address connected to your account, don't worry. Reach out to our team for assistance.

If you've forgotten your password:

  • Reset Password: On the login page, click on "Forgot Password?" and follow the prompts. You'll receive a code via email to reset your password securely.

We're here to ensure your sign-in experience is smooth and hassle-free!

If you require assistance, there are several ways to reach out:

  • Email: You can contact either Susy Pang ([email protected]) or Richa Sheth ([email protected]) via email.

  • Slack: If we have a dedicated channel with you on Slack, feel free to reach out there as well.

We're here to help!

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